Ø Be a realist who is also an optimistic. Ø Be realistic in the assessments of success and failure. Ø Be confident in the ability to deal with potential consequences. Ø Allow for the possibility of losses but not be overwhelmed by them. Ø Do not allow the possibility of losses to alter the decision-making process. Ø Be able to see the Big Picture even in the midst of a crisis. Ø Be able to make decisions with limited information.