Church, Practices, Reflections

Samuel Chand’s CRACKING YOUR CHURCH’S CULTURE CODE reminds us of what we already know (and often forget) about organizations

One of my mentors encouraged me to launch my ministry in every church with a study of John’s letters to the seven churches of Asia Minor. I baulked at opening ministry with I percieved as a can of worms and then something hit me. These letters were written to the angels of the seven churches! Intuitively I knew that every organization I had worked with had a sense, an ethos, that was often hard to get a handle on and yet crucial to its function (or dysfunction!). My mentor was inviting me to pay attention to that ethos as I envisioned ministry in a new setting.

Samuel Chand’s recent book, Cracking Your Church’s Culture Code: Seven Keys to Unleashing Vision and Inspiration (Jossey-Bass, 2011), has brought greater clarity to my intuitive hunches about a church’s ethos. Chand quickly challenges the reader to understand that culture is king when it comes to leading an organization. Your leadership has less sway than the inspiring or toxic culture that you swim in within your church. The unnoticed and unexamined cultural code will rise up to challenge every change needed by the organization, so pay attention to Chand’s discerning exercises for revealing and changing the code for multiplied benefits. He uses the acronym CULTURE (control, undersanding, leadership, trust, unafraid, responsive, and execution) to help the reader think broadly about the cultural ethos of their organization.

The heart of the book centers on the chapters “Vocabulary Defines Culture” and “Change Starts with Me.” Our vocabulary shapes the environment which we lead. If we describe everything in negative terms, then we find negative results. I have learned that the opposite is true as well. Chand helped me understand that I have to examine every piece and source of communication for the words that hold an organization from realizing its potential. The culture code is strong and must be addressed on multiple fronts honest communication, deep listening, naming the unknown in “some people say,” and offering real affirmations as the church moves forward. The challenging reminder that I can only change myself is braced by a helpful section on how to leave gracefully when your gifts and strengths are not aligned with that of the organization’s cultural code. This section of the book is pure gold and I wish I had read it sooner!

Cracking Your Church’s Culture Code should be required reading for every pastor. And pastors should pass their copy on to other leaders in their congregations. Every community, business, enterprise, and organization has a “culture code” and not paying attention to the code inevitably leads to ruin.

Disclosure of Material Connection: I received the above book for free in the hope that I would mention it on my blog. Regardless, I only recommend products or services I use personally and believe will be good for my readers. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”